The materials on Hoopty Rides driving schools website are provided “as is without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, title, and non infringement”.
12.1 Duration of a standard lesson is one hour which includes briefing and de-briefing time. Lessons commence at a pickup point determined at time of booking unless otherwise agreed to by the instructor
12.2 Due to traffic conditions your instructor may arrive for your lesson a little early or a little late. Your lesson starts when your instructor arrives for the lesson.
12.3 All students are required to be ready to start their lesson 15 minutes before booked lesson time. If you do not turn up at the agreed time for your lesson your instructor will wait 10 minutes and may at the instructors reasonable discretion deduct this from the total lesson time. If you turn up outside these times, your instructor may in their reasonable discretion choose not to proceed with the lesson and you will be liable for a cancellation fee.
12.4 While we will do everything we can reasonably do to commence your lesson at the scheduled time with the scheduled instructor, no responsibility can be taken for circumstances beyond our control which may result in a delayed start time for your lesson or a change of instructor. We will offer you a full one hour lesson, or if this is not possible we will offer to make up the time on another lesson or reschedule the lesson.
12.5 You must comply with the reasonable instructions or directions of your instructor at all times.
12.6 You must have a valid driver’s licence issued in Australia or equivalent overseas licence. You must carry your driver’s licence with you at all times.
12.7 You must switch your mobile phone off before the lesson starts.
13. Payment conditions
When you pay money to the company that money is held by the company on behalf of the driving instructor that you take lessons from until you complete the lesson.
13.1 All lessons must be paid for at the start of the lesson unless otherwise agreed with the instructor. If the instructor provides you with a lesson before the lesson fee has been paid in full, any part of the lesson fee outstanding for the lesson is a debt and is due and payable immediately on demand.
13.2 Payment can be made in cash, or via our website using a secure online portal (fees apply), or by direct deposit to Hoopty Rides driving school bank account.
13.3 By booking a lesson with us you warrant that you are over 18 years of age or otherwise possess legal parental or guardian consent and that you are authorised and able to make payment in the manner selected by you. You also warrant to us that all information provided by you through any booking channel (including name, address and contact details) is correct.
13.4 Any request for a tax invoice is to be made in writing via our contact form on the Hoopty Rides Driving School web site.
13.5 If you purchase a lesson package and are unable to complete the lessons, the pricing for each lesson will revert to the single lesson price. An administration fee to be determined by Hoopty Rides Driving School may be applied and deducted by Hoopty Rides Driving School. You must submit a request in writing via our contact form on the web site before any refunds will be considered.
13.6 Hoopty Rides driving school will have sole discretion to decide the amount of the refund to be paid if any. If a refund is to be made Hoopty Rides Driving School will have sole discretion to determine the method of payment to be used.
14 Rescheduling driving lessons and cancellation fees
14.1 You may reschedule or cancel a lesson by providing at least 24 hours notice prior to commencement of scheduled lesson. You must call or text Hoopty Rides Driving school to reschedule or cancel a lesson at least 24 hours prior to the scheduled lesson time.
14.2 If you do not provide notice of at least 24 hours prior to the scheduled start time for your lesson you will be charged the full price of the lesson.
14.3 Hoopty Rides Driving School reserves the right to reschedule a lesson by providing you with reasonable notice by telephone, SMS or email.
14.4 If you arrive late for a lesson you will be charged the full lesson fee. Your instructor may only be able to offer you the remainder of your scheduled lesson time, due to scheduling requirements of other lessons, and you will not be entitled to a refund or credit.
14.5 If you are more than 10 minutes late without prior notification we reserve the right to cancel the lesson and charge the full price of the lesson.
14.6 If you do not attend a lesson we reserve the right to cancel the lesson and charge you the full price of the lesson.
14.7 You must give at least 7 days notice to cancel or reschedule a driving test package booking or a cancellation fee of $100 will be charged.
15 Rescheduling Safer Driver Course Bookings and cancellation fees
15.1 Hoopty Rides Driving School is an approved provider of the Transport for NSW Safer Drivers Course. As such we provide the course in accordance with the requirements of Transport for NSW. It is your sole responsibility to ensure you meet the course requirements set by Transport for NSW. No refund will be given if you fail to meet the course requirements.
15.2 Hoopty Rides Driving School hires venues to conduct Safer Driver Courses. As such we hire those venues subject to the conditions of the venue owner.
15.3 Hoopty Rides Driving School reserves the right to cancel or reschedule any course by providing you with reasonable notice by telephone, SMS or email. No refund will be given, but you will be offered another date to reschedule the course.
15.4 If you want to reschedule or cancel a safer drivers course booking, you must call or text Hoopty Rides driving School on 0408 545 917 at least 7 days prior to the scheduled safer driver course.
15.5 We are unable to offer a refund in the event of a cancellation, however we are happy for you to reschedule to another date with at least 7 days notice.
15.6 You are not entitled to a refund simply because you changed your mind.
15.7 You are not entitled to a refund as a result of a problem with a service that was completely outside of our control.
15.5 If you do not provide notice of at least 7 days prior to the scheduled course time you will be charged the full price of the course.
15.6 If you provide more than 7 days notice of cancellation a 50% cancellation fee will apply.
15.7 If you arrive late for the course you will be charged the full fee. If you do not complete the course you will be charged the full fee.
15.7a If you are sick on the day of the course and provide a doctors certificate you can reschedule to another course. No refund will be given
15.8 A cancellation does not automatically refund payment of products or services. Any amount not subject to the cancellation fee, is credited towards your account balance with Hoopty Rides driving School Safer Drivers Course. This credit is valid for 12 months or until Hoopty Rides Driving School ceases to be an approved provider of the Transport for NSW Safer Drivers Course.
16 Gift Vouchers
16.1 All gift vouchers issued by the company are issued on behalf of affiliated driving instructors who are solely responsible for any and all driving lessons.
16.2 Gift vouchers are non refundable, not redeemable for cash and cannot be resold. Cancellation fees apply to gift vouchers. Gift vouchers may be used from time to time as part of a promotional activity as such special promotional conditions may apply.
16.3 Gift vouchers are valid for 12 months from date of purchase. after 12 months you may have to pay for any additional price increases.
17 Using your own vehicle
It is at the sole discretion of the affiliated driving instructor to determine if a driving lesson can be conducted in your car. If you are driving your own vehicle it is your responsibility to ensure that your vehicle complies with the following requirement
a) Your vehicle has current and valid registration and insurance. You warrant that your cars registration is current and valid. You acknowledge that it is illegal to drive an unregistered vehicle.
b) The vehicle has current and valid Compulsory Third Part (CTP) Insurance and full comprehensive insurance.
c) You have notified your insurance company in writing (prior to your driving lesson) that your vehicle will be used by your driving instructor to provide you with driving lesson(s).
d) The tyres are correctly inflated (air pressure must reflect the minimum manufacturers requirements).
e) Seats and seat belts are in good working order.
f) Brake lights and blinker lights are functioning according to manufacturer’s specification
g) The windscreen is not cracked or damaged in any way.
h) You accept full responsibility for the use of your vehicle and you fully indemnify Hoopty Rides Driving School for any claims that may arise from the use of motor vehicle supplied by you.
18 You will always be responsible for any traffic infringement notices arising whilst driving your motor vehicle or our motor vehicle or any other motor vehicle.
19 To the extent permitted by law our liability for any breach of implied warranty or condition which cannot be excluded is limited at our option to
20 Except for any liability which cannot be excluded by law or that is caused by our negligence we and our related bodies, driving instructors contractors and agents shall not be liable for any lose, damage or liability whatsoever which is suffered (including but not limited to indirect or consequential loss) or personal injury suffered or sustained as a result of
21.1 Neither we nor any of our driving instructors accept any liability whatsoever for personal property that is left in any instructors supplied vehicle, any vehicle used by you or on our premises
21.2 If a driving lesson takes place in a motor vehicle supplied by you, you warrant that you are covered by compulsory third party insurance and you have comprehensive insurance on the vehicle.
21.3 We do not accept any responsibility for the outcome of any driving test or assessments you take.
21.4 This limitation of liability clause continues to have effect after this agreement is terminated.
22 Special offers and promotions
22.1 From time to time Hoopty Rides driving school may run special offers, promotions or discounts any and all of these are subject to their own terms and conditions.
22.2 All special offers, promotions and discounts contained in any advertising external to this website are standalone offers. They are only available to new students and can not be used by existing students. Under no circumstances can a special offer, promotions or discounts be used in conjunction with another special offer, promotion or discount.
This limitation of liability clause continues to have effect after this agreement is terminated
You acknowledge that